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Questions about our hosting solutions? Need technical assistance? Our team is available 24/7 to help you succeed.

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Contact Options

Choose How to Reach Us

Whether you need technical support or want to discuss a custom solution, we're here to help.

Technical Support

For server issues, outages, technical questions, and troubleshooting assistance.

Critical Issues < 1 hour
Support Tickets < 4 hours
support@lgvps.net

Sales & Orders

For quotes, custom configurations, bulk orders, and pre-sales questions.

Quotes < 2 hours
General Inquiries < 24 hours
sales@lgvps.net

Billing

For invoice questions, payment issues, refunds, and account management.

Invoice Issues < 4 hours
Refund Requests < 24 hours
billing@lgvps.net
Quick Answers

Frequently Asked Questions

Find quick answers to common questions before reaching out.

How do I open a support ticket?

Email us at support@lgvps.net and our team will create a ticket and respond within 4 hours for standard issues.

Can I request a custom server config?

Yes! Contact sales@lgvps.net with your requirements and we'll provide a custom quote within 2 hours.

What's your refund policy?

We offer refunds within 7 days of purchase if the service doesn't meet your needs. Contact billing@lgvps.net.

Do you offer server migration?

Yes, we provide free migration assistance when moving from another provider. Contact support for help.

Ready to Get Started?

Browse our hosting plans or contact our team to find the perfect solution for your needs.